I think I have a leak in my water system, how do I know?
A leak can occur in several different places in your home or business. The following tips will help you determine where the leak could be.

Water meter

  • Make sure no water is being used indoors or outdoors. Turn off all faucets, shower, washer, irrigation system, etc.
  • Check to see if the small water meter dial is moving by watching the meter for three to four minutes. If it does not move, chances are you have no leaks.
  • Check for slow leaks by reading the meter at night and again in the morning during a period when you have not used any water overnight. If the meter shows usage, you have a leak. If you have a water softener, check on a night when you are not recharging the system.


  • Look at the toilet bowl after the tank has stopped filling. If water is running into the bowl, or if you can hear it running, your toilet is leaking. Most toilet leaks happen at the overflow pipe or the plunger ball/flapper valve inside the tank.
  • Overflow Pipe - Take off the tank lid and flush. The water level should be ½ inch or so below the pipe. If it flows over the edge and down the pipe, you are losing water and need to adjust your float level accordingly.
  • Plunger Ball or Flapper Valve - Your toilet could have a silent leak. To check, drop a little food coloring in the tank. Do not flush and wait for about 10 minutes. If the food coloring appears in the bowl, you have a silent leak, and can probably be repaired with parts from you local hardware store.
  • If your toilet is leaking and you cannot get it repaired right away, shut it off at the valve behind the toilet when you are not using it.

Outdoors & Elsewhere

  • Check all faucets, shower heads and outside spigots for drips. A slow drip loses 15-20 gallons per day. During winter months, it is recommended that the water supply to outdoor spigots be turned off at the inside valve to prevent frost damage to the pipes.
  • Check for standing water on your basement floor, especially around the water heater, washer, water softener or water meter.

Show All Answers

1. Where does the water used by Canton residents and businesses come from?
2. What are the current water rates?
3. What to do in the event of an emergency?
4. How do the water rates charged by the GLWA affect Canton?
5. What factors help to determine whether GLWA will raise water rates or maintain the current level?
6. Who in the township approves the rate increases?
7. What are the current water and sewer rates for Canton?
8. How does the township determine my water and sewer usage?
9. My water meter is outside, why does the DPW serviceman need to come inside my home?
10. Why is my bill so high?
11. Why am I being charged fixed charges on my water and sewer bill?
12. What are the fixed water charges on my bill?
13. What are the fixed sewer charges on my bill?
14. What is the minimum bill for Canton Township?
15. How often will I receive my water bill?
16. What are my options for payment?
17. Is there a fee for online or IVR payment?
18. Can I make partial or extra payments on my water and sewer account?
19. What is the penalty for late payment?
20. What do I do if I am selling my home and need a final meter reading?
21. Can I have a separate meter for my outdoor irrigation system?
22. I think I have a leak in my water system, how do I know?
23. How much water can be lost from a leak?
24. How can I conserve water and reduce my water bill?